Gaming PC repair service

When your custom gaming PC develops an issue or when your gaming PC doesn't start. Custom PC Genie gets you back on track with thorough investigation and fast repairs.

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Expert help when you need it the most

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Heat distribution

Is your GPU overheating when you are playing a game? It could be bad news for your gaming PC and your wallet if you just ignore it.

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Speed performance

Do you like waiting for ages for your PC and games to load? No, we didn't think so. So stop wasting your time; let's speed up your gaming PC!

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Power issues

If you have a powerful graphics card or overclocked system and your power supply is underpowered, it won't last long.

Getting to the source of the problem

Custom PC Genie can investigate your gaming PC's issue for free and let you know how it can be fixed.

Thorough investigation

Investigating any issues with your PC to get to the root of the issue and get them resolved.

Book now
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Is your gaming PC running hot or slow? Get it deep cleaned

When speed matters

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Available 24/7
Need help with your gaming PC after 6 pm on a weekday? No problem! Desperate for professional help over the weekend, but everyone else is closed? Custom PC Genie is always available.
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5 star reviews
Our Trustpilot reviews speak for themselves. Our priority is fixing your custom built gaming PC as fast as possible. We understand our customers are streamers and competitive game players and need to get back online fast.
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Fast response
So, you sent someone an email and wait days for a reply. Not with Custom PC Genie, there's no excuse to not replying to customers within minutes, especially in this age when we are all on our smartphones.
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Flexible drop off
Arranging to drop off your gaming PC so we can investigate the issue is easy and straightforward. Since we work from our shop in Bagshot, GU19 5AA, you can let us know what day and time you’d like to pop round.
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Professional help
We are tech-savvy geeks with a passion for building and repairing computers from a young age. Through our experience and learning over the years, we know how to fix almost any gaming PC issue.
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Can’t fix, no fee
Because we complete a thorough investigation of any issues with your PC, you can be sure that we’ll get the root of any issues, and if we’re unable to fix it through our technical knowledge, then we won’t charge you.

Customers love Custom PC Genie

Let our customers across Surrey tell you what they think

Your custom built PC repair questions answered

You’re welcome to call us and let us know you’re coming, or simply bring it to our shop in Bagshot, GU19 5AA and we can book it in from there. Welcome to just bring the desktop itself, we don’t usually need any power cables.

Based on the issue(s) you are experiencing with your gaming PC, we take certain parts out of your PC to test them individually. Once we’ve ascertained what's causing the issue(s) and are confident that we can fix it, we will let you know how long it would take to fix and if there’ll by any additional cost. You can then decide whether you would like to go ahead.

Unfortunately not, although if you need it back in a hurry we do offer a priority service meaning we can often have it back to the same day, unless parts are required.

You can drop it off at our shop at 24 High St, Bagshot, GU19 5AA. Please let us know what day and time you would like to come.

We accept all major credit and debit cards, including AMEX, we also accept bank transfer and cash.

Still have questions? Get in touch
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