I built my gaming PC, but it doesn't start. Now what?

So, you've built your own gaming computer, but it doesn't turn on? Don't panic; let's find out why it doesn't boot with our free same day investigation.

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Expert help when your gaming PC doesn't boot


Free investigations

You are probably worried about why your PC won't start. Custom PC Genie offers free same day investigations.


Fast repairs

You want to use your gaming PC as soon as possible, and that's why we try to fix your PC the same day.


No fix, no fee

There are a few cases where we can't fix a computer that doesn't boot. Don't worry; we don't charge you if we can't fix it.


Fixing PC startup issue for Ish from Guildford

Ish came to us because his custom built gaming PC wouldn't start. During our free investigation, we discovered what caused the issue and could fix Ish's PC.

See how we fixed Ish's PC

What caused Rob's PC boot issues?

Rob from Aldershot built a powerful water-cooled gaming PC himself, but suddenly it wouldn't start, and he didn't know why.

See how we fixed Rob's PC

Getting your PC fixed fast

Custom PC Genie can investigate why your gaming PC isn't booting on the same day and let you know how it can be fixed.

Free investigation

Same day free investigation of why your custom built gaming PC doesn't start.

Book now
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Is your gaming PC running hot or slow? Get it deep cleaned

Book an investigation

Get in touch with us and book your free same day investigation slot at our HQ in Ash Vale GU12 5SG.


Investigating the issue

When your drop off your PC, we will carry out a series of tests using our computer parts to determine the cause of the issue.


A solution to fix your PC

Once we know what causes your PC not booting, we can suggest how to fix it, time and cost to get your PC fixed.

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Fast gaming PC repairs

When you want a professional PC repair company to fix your gaming PC startup issue.

We believe in providing fast service because we understand you want your gaming PC repaired as soon as possible.

Fast communication

We usually reply to all messages within minutes.

Open until 10pm

You can drop off or pick up your PC until 10pm, every day.

5 star customer reviews

You can trust us to fix your computer, look at all the 5 star reviews.

Available 7 days a week

We are available every day of the week. Call or email us when you have a problem with your gaming PC.

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Customers love Custom PC Genie

Custom PC Genie repairs gaming PCs across Ash, Ash Vale, Fleet, Aldershot, Farnborough, Guildford, Camberley, Woking, Farnham, Leatherhead, Weybridge, Walton-on-Thames, Staines-upon-Thames and Chertsey.

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